Privacy Policy

Last updated: June 30, 2025

1. Introduction

DecentHash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual banking platform and services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

  • Full name, date of birth, and government-issued identification

  • Contact information (email address, phone number, mailing address)

  • Financial information (bank account details, transaction history)

  • Employment and income information

  • Biometric data for identity verification

2.2 Technical Information

We automatically collect certain technical information, including:

  • Device information (IP address, browser type, operating system)

  • Usage data (pages visited, time spent, click patterns)

  • Location data (with your consent)

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and maintaining our banking services

  • Processing transactions and managing your account

  • Verifying your identity and preventing fraud

  • Complying with legal and regulatory requirements

  • Communicating with you about your account and our services

  • Improving our services and developing new features

  • Marketing our services (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including payment processors, identity verification services, and cloud storage providers.

4.2 Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of DecentHash, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest

  • Multi-factor authentication

  • Regular security audits and penetration testing

  • Access controls and employee training

  • Compliance with banking security standards

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your information (subject to legal requirements)

  • Opt-out of marketing communications

  • Request data portability

  • Object to certain processing activities

7. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods vary based on the type of information and applicable regulations.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Simplifying global money movement with innovative virtual account solutions.

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